Storage Units in Farmers Branch, TX 75244

Friendly and patient staff. Very helpful and willing to provide solutions.

Assistant manager, Will Pape was very friendly and knowledgeable. He showed us around the entire property, as well as showing us which entrance would be closest to our unit. I would recommend this property to family and friends.

Absolutely awesome customer service... Will and his associate are funny and friendly so DONT be Di@ks when you go in and see them

Units are clean and facility is clean, and there are carts you can use to transport your belongings to and from you car to your storage unit. Prices are reasonable, I would be sure to be clear on the terms and durations of any discounts they offer, especially listed online, they bumped up my rate after a promotion ended but I wasn't aware it was a promotional price. And then they have since increased my rate as well. And they are closed on Sundays so you don't have access to your belongings on Sundays so that can be sort of aggravating.

The front desk team was super helpful and accommodating with my needs and questions.

Very clean, very friendly staff, and the prices for the 10x20 unit were far better than other storage providers in the area. Jim was very helpful with the rental and recommended their lock, which was stronger and $10 cheaper. Thanks!

Very clean facility, well lit and very well managed. Easy access from tollway and LBJ. Great staff

Jim, Ken, Will, and Jacob are sooo kind and helpful! They're all extremely knowledgeable and personable, and you can tell they want to make sure customers feel both welcome and well-informed of all their options. I'm so happy I found SimplySS, and honestly wish I'd found them sooner!! Also, they have the *most* amenities and space out of any storage facility I've ever been to. Definitely recommend!

Went to look at a unit, was met by Ken and Will who were super awesome, the office was clean and the unit was nice and clean too!

Very affordable

It's been a great place so far, from my limited experience. The gentlemen who helped me the one time that I needed it were friendly. Otherwise no issues and it's been good for us to use to hold some excess office furniture and event materials. - Grace Speese, President Farmers Branch Chamber of Commerce

A1 Customer Service and Great Prices!!!

Customer service was great very happy thank you moses morris.

Nice place very clean!!

Had a great experience booking a unit at this location. Stephanie was of really great help. We were in and out in the blink of an eye and she was very polite and efficient in dealing with us.

Had first meet with new hopefully new manger Moses. Seems very professional, helpful and has a lot of experience in storage facility. So going from Bill who was great thank God we will be getting someone nice and experienced. If the upper management is smart they will certainly have Moses as the new manager as the facility has always been clean, well maintained and we were treated well, seems Moses will take the same care that we are used to and expect.

Stephanie made the process of renting a storage unit easy and was very helpful. The units are clean and I would recommend.

Revised 12/30/2021 Changing my review from 1 star to 5 star. A manager named Natasha (not the rude man mentioned below, who I believe is now gone actually) reached out to me personally. She was very friendly, and explained how phones had been down for a time and such, and assured me that the rocky start was back stable. I was in the process of moving my things out and looking for a new storage place (most everything is sitting in a corner of my apartment, cluttering up my space, with a few things still currently left since I hadn't gotten to it due to the holidays), but now, I feel more assured that the business will do right by its customers and will definitely be staying. Thank you, Natasha :) Original: This place took over from CubeSmart and the transition was not handled well at all. I get an automated call today saying my payment is late to some place called Simply, which I thought was a scam. Turns out, Simply bought CubeSmart and said basically nothing. So I end up figuring out how to set up my account on Simply's website, but notice my monthly payment is quite a bit higher than what I'd been paying at CubeSmart. I call the office to try to get the payment back to what was agreed upon on my agreement with CubeSmart, and the manager never returned the call, necessitating me to finally just go up there and speak with him. I get that things can be busy, and I have no idea how his day's been going. However, it's farmers branch lol. And the place looked next to empty. Whatever, no problem, I'm here now. If him not returning calls was it, I wouldn't complain. But he was rather rude, dismissive, and condescending, which I didn't appreciate. Additionally, he informed me of a late fee. 1) it's rather ridiculous to have a $10 late fee because Simply doesn't communicate effectively enough for someone to know to change their autopay over to an entirely different company, and 2) it's interesting that I have a late fee anyway, since the agreement I signed with CubeSmart says 6 (SIX) days past due, and today is 5 (FIVE) days. Very sheisty business practice. Nevermind that I am not aware of what Simply's late policy is or isn't, because that information has not been sent to, nor signed by, me. I have no rental agreement at all with Simply to even know what the agreed upon terms are. As for the notification of the transition, the dismissive manager informed me that, instead of emailing or calling (which you all have at least the phone number, especially since you all were able to send an automated call to me today and tell me my payment to this random business was late), y'all apparently sent out a mailer about it. I've yet to see any mail about it. It's very well known that USPS is struggling right now, so I'm not sure why mail was the option chosen anyway. Nevermind that I was informed they were sent out last week. They're very likely still making their way through the system. All in all, the transition has not been smooth at all and the way they've handled customer service is the worst. At best, I'll be paying them for the last month even though the price should be lower (they took over 11/21 and my payment date is 11/24, so even if I would have this up charged amount to pay for their storage, it should be for 3 days, since the agreement I have with CubeSmart is an entirely different lower price) and removing all of my things and finding another CubeSmart location that Simply has not taken over. I'll not be doing business with people like this

Natasha and stephanie was helpful and met my needs!

Stephanie was very friendly and helpful, she helped me resolve my issue with the previous owners of the storage. She made my experience easier. Thank you so much

Up until Nov '21 this facility used to be owned by CubeSmart. I used this storage unit for over a year and it was the best experience I've had to date with a storage unit The facilities were clean, easy to access, economival and climate controlled. Great experience with the staff as well, although again, this was when they were owned by Cubesmart so I can not speak for the new management company.

Clean and well maintained. They get 3 stars only because I can't access it overnight anymore

Cube Smart was great - it was clean, the employees were nice and was always accessible.

Front office managers were very attentive and helpful.

Good attention

Great experience friendly,helpful, and respectful staff. Vickie Williams explained everything clearly awnsered all my questions easy process had me in and out in no time. If you get a storage here I recommended Vickie!

The staff at our location is tremendous!

Wonderful & Professional experience Bill & Toni are excellent

Friendly service. Clean facility. Vicki was very friendmy and helpful

I worked with Bill and he was great. He's very personable, was very articulate when explaining how everything works at the storage unit. Can tell he cares about the clients. Besides all of that he is very friendly. So glad I chose SmartCube to store my things

toni and her team are just amazing and so very helpful and kind! The Farmer Brand team rocks!

Easy, convenient and secure. Exactly what you are looking for in a storage facility.

CubeSmart Management (Toni) at Farmers branch is so customer friendly and professional. She explains the process so well. All the storage units are clean and neatly maintained. Secured with cctv cameras. Moreover free move-in truck is awesome concept. Highly recommended. Overall best move-in experience, Thanks to CubeSmart.!

Nice people. Clean facility. Decent security.

Toni is the absolute BEST! She answered all my questions before I could even ask. She was so inviting and professional. I highly recommend you stop into to see her if you are needing a rental unit.

Bill and Toni at CubeSmart are very helpful from when I walked in the door. Bill helped me to get through the rental process, including a tour of the location and quick answers to my question. And it was done in a way which made me feel important. I left with a very good feeling about the rental unit and about the friendly help from Bill.

Customer service is amazing.

Have nothing but positive things to say about this facility. Centrally located and the area its safe. The facility its very clean and newer. The administration office team are just Great. Bill was always professional and informative. Keep up the hard work guys. Thank you for making that difficult transition time of my life a bit easier.

This storage facility is clean. Staff is friendly. Easy access after hours with your own access code to get into the storage unit. I would use them again if needed.

Professional and pleasant manager. Nice facility convenient. Near my home. Better pricing vs. other storage facilities.

Beautiful brand new facility, not a scratch. Management is kind and helpful, door codes and cubicle locks were thoroughly explained. Would definitely recommend.

Toni helped us with our cube rental. Toni was very helpful and friendly. She made sure to answer all our questions and showed us several different spaces until we found the size we wanted. The place itself looks brand new and is very clean.

They are very welcoming and friendly! The facilities are very nice and clean.

Clean and secure facility, friendly and helpful staff. I will definitely use CubeSmart for future storage needs!

Toni had been more than helpful on setting up my reservation and month-to-month agreement. She walked me through the reservation process over the phone and even made sure to give me a call back to make sure everything was verified and good to go! Very pleasant experience overall and would recommend to anyone who is looking for convenience and pricing in a storage unit.

I have two storage spaces at Cubesmart. Toni and Bill are always friendly and helpful. The facility is always clean and well kept.

I lease a large temp controlled unit at the McEwen Rd location in Dallas. Best facility I've been to because they have an enclosed loading / unloading area which also accommodates large trucks which is great for when it is raining. Toni and Bill are are always very helpful and courteous. Great to have a caring staff who operate a secure and clean facility.

I give Toni all the praise for making me feel comfortable when obtaining my storage unit. She is very courteous, respectful, and conducts herself in a very professional manner. She is very knowledgeable as she demonstrated and convinced me on purchasing a CubeSmart storage unit lock. She explained to me about all the necessities that CubeSmart can provide for moving and packing. She actually took me to my storage unit and explained the process on entering the facility. She showed me where the facility's loading equipment and elevator were located. With personnel like Toni making it easy for the client, I can understand why CubeSmart provides excellent service. I will definitely recommend CubeSmart to my family and friends. Two thumbs up Toni!!

The manager is very nice and the facility is clean.

Bill was kind and helpful. Move in truck a huge selling point for me!

Facility provided all I needed and it is very convenient

Convenient location, clean, and safe property. And to top it off you have great employees.Tony was extremely helpful. She was knowledgeable with a cheerful attitude.

Let me begin by saying Toni was amazing to work with! She was knowledgeable, straight to the point, and had a very friendly demeanor! She made the process super easy. I'm lucky to have been able to work with her.

The first reason our experience was so positive is that Bill Bradley and Toni in the office are professional, courteous, efficientand responsive to questions and requests. The next reason was the cleanliness of the facility. They do an excellent job of maintaining the property.

I had my unit for about a year and I had a great experience. Easy sign up and cancellation, really affordable pricing compared to other storage companies nearby, and a really great team at the front desk. I never had any issues with accessing my unit and everything was always very safe.

Outstanding service. Clean facility. Friendly management.

Very professional

I came to look at units, Toni was very helpful and knowledgeable when going over things, highly recommended this facility

Open when I need them, easy to access, reasonable prices

I leased a space at this facility for 7 months and had the best customer experience. It was safe, clean, affordable and the staff was congenial and professional. I highly recommend CubeSmart. Bill was a pleasure to work with!

Great customer service, friendly & knowledgeable. Convenient location. Clean facility.

Toni was extremely helpful in helping my husband and I find a storage unit. She was very friendly, personable and passionate about her job. She made the process easy and seamless.

Toni was very friendly, helpful, and organized. I left with a great first impression of Cubesmart. Thank you!

Toni was very helpful and friendly. Great customer service

Toni was very helpful and made the process easy!! Thankful for great service, would highly recommend.

We had a difficult move and Toni just made the entire experience so much easier for us both. Highly recommend.

Bill, manager, does a great job! On top of everything the customer needs! Thanks!

Toni made the whole experience so simple and quick. I would highly recommend coming here for your storage needs.

I have been using this location for over 2 years, and I have had very good service from Bill in the office. Also, this is a very safe environment to use for storage. I especially like the indoor garage.

Toni was so amazing! I have moved several times and have used different storage companies in the past, but my experience at CubeSmart and the customer service I received was seriously the best I've ever had. The facility is very clean, secure, and in a safe area. Toni walked me through everything and was so knowledgeable and helpful. I highly recommend CubeSmart and this particular location for the service, affordability, location, and cleanliness.

From day one, CubeSmart has made the leasing, accessing, and unit management experience easy and convenient. Their on-site manager (Bill) is one of the most congenial guys you'll interact with and explains anything in a very accessible manner. The security features, facility illumination, online portal, and even a complimentary truck make this a great option for storage in the area. A quick aside: pay attention to the rate variability and particularly the insurance requirements for these units, as the contract language may or may not set forth agreeable terms. Recommended solution!!

They had a wonderful staff that was very helpful. Toni and the rest of the staff helped make a very stressful move on a few days notice so much easier.

Great storage location. Clean and spacious. Customer service is awesome, very helpful. Highly recommend

I met with Toni today, she was very nice and professional it could not have been a more pleasant experience. The staff and the facility are amazing.

Toni made me feel very welcomed was very attentive and helped me buy everything I needed for my move!

The staff was very friendly at all times and the place was immaculate.

I am a first time storage unit renter and came in without a clue of what needed to be done. Toni walked me through everything I needed to know and gave me a lot of great background knowledge to understand the process, fees, etc. Shes a joy to work with and I'm so glad that I chose this location!

I went and looked at some units for my next move. Toni helped me today and she was awesome.

Bought merchandise from Toni, she was really kind and professional. Over all I had a very pleasant experience! Plus her office smelled amazing and had a very welcoming vibe. I would definitely recommend paying her a visit.

Great staff, clean facility and easy account closure process. It's climate controlled units make sure there is no dust on your items. I emptied the unit after 10 months and it was just as the way I left it.

I have been renting units at this Establishment for several years.. When Cubesmart took it over and I met the manager, Michael, I knew there was going to be big and better changes coming. I have had nothing but a great experience dealing with management and renting cubes for my business here. I totally recommend this Cubesmart for anyone in the area that is looking for good quality storage and great management. At one time I thought I was going to have to leave because I needed bigger unit, but I was so hesitant to leave because of what a great manager Michael was. I stuck it out until there was a larger unit available. And I am so glad that I did. If they do not have what you were looking for it is very worth getting on a waiting list. Eventually you will get what you want. This review was posted for the wrong establishment. I was talking about the CubeMart on Forest Lane near webs Chapel. I reposted my review for that location. Although I can probably say that all the CubeSmart are managed with 100% accuracy.

Office was very clean, Talk to a young lady named Tony about getting information on unit's for my future downsize.Thanks !

I came to look at a couple of cubes before a move, and Toni helped me and she was amazing and super helpful! Also the facility was super clean and I highly recommend them and Toni!!!!

I came by the facility to look at some of the units and Toni did a great job and was super knowledgable, would recommend!

Great service! Easy to get in and get out. Units are clean and reasonably priced! Toni is great at this location!

It took approximately 10 minutes to complete and pay for a storage unit. I had done this approximately two years ago and it took 45 minutes that time. The new management team is sharp, intelligent and fast.

The staff was great, and the unit met expectations

Always Very clean facility and safe

The web price seems pretty low, but when you actually book it, you have to pay a $24 admin fee, and also a $17 fee for a very small lock.

I was Greeted and cared for by Bill . Very friendly and extremely knowledgeable about not only the business aspect but informed on my other needs and considerations for this move. Refreshing to meet a professional that made this process smooth and effortless.

Bill is awesome and very helpful! I definitely recommend getting your storage unit here!

Miranda was a God send and made my entire week! The customer service and friendly atmosphere made this the best experience I've ever had with a storage company!

Great customer service. Love that there's a dock area inside of the garage to access storage units.

The staff were very friendly & helpful. The use of the truck was an awesome bonus to help move in. 1st 50 miles free then $.85/mile afterwards, refill the gas & have back on time!!! The facility is very clean, well lit, and very secure & safe. They have over 80 cameras there to protect you as well as your items. I love the truck liading/unloading dock. Very convenient and helpful. The onsite dolly's are a bit hard to find at times, but they do have them and you have to seek them out. The location is convenient right off Midway & I-635. You will love it too. Great discounted rates if looking for short term leasing right now. I forgot they do add a $24. administrative fee to your initial bill & they have a round inside locks for $17.99 they push you into, but you do NOT have to take it. Bring your own locks!!!! Do NOT FEEL PRESSURED TO GET IT.

Cleanest storage facility I have ever been to.

The storage is in a nice clean location, but having to pay an extra $24 for an admin fee, and $17.99 for a lock for the unit. I was surprised by the additional costs.

Absolutely seamless and so convenient and accessible. This is going to save me so much time and money shipping back and forth and it is so much better to get it out of my garage and organized in a unit. Wonderful experience with signing up and orientation to the facility.

Christopher was such a great help Gave us lots of info and time Very knowledgeable and got us a great opportunity Loved him!!!

Very well managed and well organized storage facility. Clean, well lighted and secure. Site manager Bill very helpful in getting me set up.

Melinda was super helpful and made a stressful time -us moving- better with her kindness and fast service. We'll always choose Cube Smart for storage when we need help again.

Clean and good price for extra space.

Clean storage. Very convenient.

Was a customer here before they switched management and always had a positive experience with the different managers and employees!

Transferred to a bigger a unit to and Ms. Melinda (hope I heard her name right) was so hopeful and made the process super easy. I feel very comfortable storing my items here.

Was very simple! The facility was very clean.

Very nice and clean.

Great location and the staff is very helpful and courteous. We had our storage for 9 months with no problems..highly recommend this location!

Amazing, good, interesting

She was very pleasant with the transfer. Walked me to my new storage and made it easy to transfer.

Fantastic customer service!

The complimentary promotion for 6 months

Great customer service and always clean. Thank you.

So far the experience at Smartcube has been positive. Friendly and knowledgeable staff, clean and secure premises. Only one week in will update in a few months.

This facility looked brand new, was completely indoors, and very clean. I like how one can drive into an enclosed garage to access the storage area and that moving carts are provided. I forgot her name but the office lady who set me up just before closing(Feb 10th) was quite friendly.

Bill and Yasmine were great. Prices are best in town. Got the unit for my grandson who's going into the Army...he even gets a 10% monthly discount. The building and units are very clean and well kept. I am impressed with the cameras in all areas making it safe. I hope I can say good things about this location in 6mos/yr.

The process seemed longer than it should have, however we had a great experience. The manager was very thorough with details tailored to our unit. Thanks.

Great Service

Tameka and Bill were Phenomenal!! Answers all of my questions and provided exceptional customer service!!

I initially went there bc of the great pricing online. Great experience from beginning to end. Here's why: I called in advance, and spoke with Tameka. When I got there, no time was wasted and she showed me a unit, and asked what was going to go in there- she helped me figure out the right size needed, and I went with a bigger unit under her guidance (it ended up being just the right size). She also set me up with materials for the move, and at this point I had already scheduled movers to move my things, but she had mentioned the free moving truck. I didn't know about this, and took this deal as well and cancelled my other moving plans. She saved me over $400 by mentioning this. She's easy to work with, and Tameka was very thorough on everything, not to leave anything out. I would refer any of my friends/fam to this exact location just because of the smooth experience. (Moving is super stressful!) Her attitude was a bonus as well. The company is lucky to have her represent them. Thank you Tameka!!

I had the best experience renting a unit at Cubesmart self storage this weekend with Tameka and her expertise. Tameka went out of her way in making me feel very comfortable and made everything work out that I needed. Actually my daughter recommended Tameka after she went to cube smart to rent a storage unit. I would recommend Tameka to any of my family and friend.

Clean convenient access and reasonably priced, with excellent customer service. Tameka thanks for 100% professionalism with a smile.

Great place, Tameka helped me and was happy and excited about her job and provided excellent customer service.

I am so glad I found this place! It is so clean and organized. Tameka was a life saver. When I moved in with my movers I realized we needed more space and needed an additional storage unit. Tameka quickly got another unit for me right next to my other units. It made my hectic move so much easier. She is a great asset to your team.

This location was perfect! Bill and the staff were very professional, knowledgeable and friendly. The location is secure, quiet and easy to navigate.

Great experience. Reserving the unit was easy, and then setting up payment on move in day was easy also. Really appreciated having the use of a truck to move from our old storage unit. Facility is clean, safe, and secure, and the staff is professional and helpful.

Came to make a payment and I was greeted by the most amazing store manager Tameka She was so help knowledgeable and polite perfect customer service. Thank you for you service --Edward

Joe in Management is awesome. They have a truck able to rent out (free for half a day at move in) when you need it and with the cameras everywhere you do not have to worry about anything you have to store and always feel safe when here. They have complete cover loading zones so never have to worry about getting anything wet and carts are always at the ready for free to move anything you have to and from your lockers. They have a great meeting room as well and always friendly service and good coffee.

The management at Storage Choice in Farmers Branch is super friendly, helpful and personable. The customer service is excellent! The facility is clean and well lit. Very nice!

Joe's customer service was on point. It left a memorable impression. I called many locations and the manager for the Storage Choice in Farmer's Branch was the only one that stuck in my mind.

The staff is very nice and helpful. They made everything easy to setup and understand. The units are very clean. They provide items to help move your stuff into the unit. I recommend this place to anyone!

Joe Huff Was awesome and he did a great job , he explained Everything to me and made a difficult situation easy.

This is Brent harrison I have enjoyed my experience at this location and will recommend it to anyone with self storage needs.

Awesome staff! Really clean and secure place.

The best storage facility I have ever used. Great staff and facility

Went in this weekend to check out the options for our needs. Joe the manager was very friendly, professional and listened to our needs. He then took the time to show us a couple of different options so we could visually compare. Once we decided on a unit size, he double checked the system to make sure we knew what we had available (including some that were recently vacated and were not yet in the system). The place is very clean and we really like all the security features. Also, we were impressed with the covered area available to unload our items and the carts for us to transport the items from our truck to the unit. The pricing was very competitive and fair! We really recommend this place for your storage needs.

Very good service , safe place ! & amazing people . Fantastic storage !Recomendable .

Joe, the manager was very helpful, prices are reasonable, the facility is clean, and for me, the location is great!

We had a great experience moving into our unit. The truck was very easy to use and Joe was super friendly and helpful. Would definitely recommend and will use Storage Choice for all of our storage needs.

Both Joe and Misha were extremely helpful with great customer service. The facility is new and very clean. Definitely recommend this storage facility

Best in town attendants are very professional and conducted the transaction well you feel right at home

Super impressed with Storage Choice. Joe Huff, Manager, is a delight to work with. The facility was very clean, prices great and the use of a truck at no charge is an added bonus! Highly recommend!!

I would highly recommend Storage Choice. From my first phone call to the facility, it has been a wonderful experience among a hectic move. Joe has done a great job of understanding my needs and providing a full set of recommendations to fit those needs. On top of great service, the facility is impressive and nothing comes close in comparison. The facility is extremely clean and easy to access. Overall, this has been a great experience!

Best storage outfit & experience in Dallas.

This location features an excellent staff (Joe & Jason went out of their way to ensure that I selected the appropriately sized unit), new storage units, and great video security. I am very happy with my rental!

Joe is always helpful and knowledgeable when it comes to my storage needs. The facility is always clean and secure, so I never worry about the safety of my items.

Where to start with all the greatness!? Storage Choice is new, clean, state of the art, climate controlled and best of all, they are cheaper than all their competitors. Friendly, helpful staff, I couldn't recommend this place more if you need a storage unit!

AMAZING experience with Storage Choice in Farmers Branch. Joe was extremely helpful and took the time to find the perfect storage unit. They provide a safe and clean environment and have many options for your storage needs. If you are looking for storage solutions, look no further, see Joe at STORAGE CHOICE in Farmers Branch!!

Joe is an awesome manager and led us through the process of renting, which can seem mundane but actually has very important points and he made the whole thing that much smoother! Thanks!

Best experience I've had renting a storage unit. Thanks Joe.

Gerald DeBord Storage Choice has been the best experience with a storage company ever. Driving a rental truck from California back home to Dallas, while on the road in New Mexico I had contacted many other storage companies and were about to give up when Storage Choice of Farmers Branch saved the day, just by being friendly and caring about the customers needs. We've been with Storage Choice of Farmers Branch for a little over a month now and the staff and manager have been great, the hours are also great, and the place is clean with an excellent layout and it's all indoors and the security is like fort knox, I know my stuff is safe. Thank you, Joe and staff.

Great place, reasonable pricing! Great location, easy access to elevators and units. Manager is very nice and personable.

manager was super nice and really helped me out; love the place especially the undercover parking

Very friendly staff, great location and clean environment. Joe was very helpful, makes the move easy.

As kotic as my life has turned, the Branch Manager, Joe Huff went over and beyond to make sure I was a happy and satisfied customer. This is the best storage place I ever went to last minute. Thanks for the excellent service. I greatly appreciate it.

What a refreshing place to rent a Storeage unit from. Joe is a "Rockstar" very attentive, accommodating, and personable. Customer driven!!! So glad to have found Storeage Choice. We've rented from othe places; extra space, public storage... the later one is pathetic, scuzzy, and a dump!!! If you need a clean, honest, well lit, professionally ran Storeage, I promise you'll only find it at "Storeage Choice" and no where else. They are a Texas based company. Too bad I can't rate them more than 5 Stars, because they deserve so much more!!!!

Great service. They have moving trucks they let you rent for free when you sign up.

this place is very clean and the manager is very nice.

the staff is so friendly and EXTREMELY helpful with any of my needs. They made sure that since it was my first time using a storage unit, I had all the information possible to make it an easy, and efficient move. They were personable and kind. The storage units are very clean and well managed. Everything is simple but secure as well. Highly recommend to anyone as their first choice for storage!!

Great service!

AMAZING customer service!!!! Joe was incredibly informative, helpful and friendly. The building and unit are very clean. Super easy to move in items. Building is secure and you have access to the unit even after office hours. I would highly recommend to anyone looking for a storage unit!!

Rented a unit at Storage Choice and am very pleased with the assistance and service provided by the Manager Joe Huff. This facility is new and clean and this was a good choice.

This place Is very clean, staff is amazIng, Joe huff is the manager and he made me feel extremely comfortable and found the best deal that fit my budget and I couldn't thank him enough. If you guys need great clean storage unit, this is the place to go. Thanks joe

Joe was amazing!! Loving it so far!

This was my first time renting a storage unit and the manager Joe Huff made it so easy and simple. The place is really clean, they have different options and prices. Great service, very friendly staff. Joe made my day, not just because he helped me out with my problem, he also made me laugh and forget about them. I highly recommend Storage Choice.

There are a lot of businesses out there that claim to be the "best" at what they do but all of them should take training from Joe Huff, Property Manger at Storage Choice, Farmers Branch, TX. First of all, this storage facility is outstanding in its storage options and cleanliness. Secondly, Joe Huff loves his job and helping his customers find the right storage solution to meet their needs. Joe provided me with an oustanding customer experience and I would definitely recommend Storage Choice, Farmers Branch to you.

Really like the place. Good access. Unloading from the dock is a breeze if you're using the right vehicle. Gets hot when working and I wish there was another elevator, but really good access.

My husband and I rented a storage unit last summer as we prepared to sell our home. Now, the house has sold and we need another unit while we build our lake house. Mr. Huff was so helpful as he found a second unit that met our needs, was in our price range, and is convenient to our initial unit!

Place is very clean. Staff is friendly and informative. The prices could be a little lower but the quality and care justify the extra couple of bucks you spend. Also you get a free truck rental when you purchase a unit.

Great friendly service, wide variety of storage choices and use of a truck for half a day to move in your stuff are a part of what you get with this premier storage center. Joe Huff leads you through the process and is happy to show you around. The place is very clean, climate controlled and has the best prices in this part of town. If you need a place to store your extra gear, start your search here. You won't be disappointed.

Pricey but only because it took almost a week to move me. The storage itself excellent, clean and has anything you need all in one place. I definitely would use their services again.

Just finished speaking with Joe, great place to rent a storage. Got off to a rocky start but more so to do with whoever was filling in at the time with the hurry up not wanting to help when we work too and have to work with our jobs to get off early for things like this. Anyways glad I rented here, a truck was very convenient and was part of the storage so no extra cost besides putting in gas like anywhere else and the storage price is great. Update: One thing that's bad is they don't clearly communicate so I'll help. Truck is free 1st time (depending how far you go), gas needs to be filled like when you got it and a $200 cash deposit. Truck it's not free any another time even tough they tell you over and over and over we don't make money off our trucks it's for our storage and clients. Wow that's cool but should have known nothing's free. So for me I thought if you rented unit there was just a gas fee for truck, deff not but makes since. You also need to be back by 4:30pm on the dot. We needed to add more stuff in storage so used their truck was told NOTHING of any of this. We got back and was hit with a $120 bill or something. They took stuff off because I was like ugh no-one told us anything. So we paid $75. Joe was like your not mad right I said "well no, nothing's free" but thinking about it, i do wish we were told ALL of this. We did however go far but didn't get what we needed, not their prob but wast of money for us darn it. Leaving storage asap. It just messed up our moving cost expenses you know not telling us any info on truck, because for that price I could have moved some things in my apartment at that time then and not have to get another truck to do this. Just saying had I known I would have made a different move but not knowing this really set me back. They did give money off my storage for confusion with them earlier before truck issue which was nice but when went to pay, joe said "wow great price guess like you complained just the right amount" really lol. Maybe wasnt trying to be rude but there was someone else there so felt embarrassed so it was to me.

Professional, Friendly and Accommodating staff members. Clean storage space competitively priced; easy access. I'd recommend putting it on your list while you look for storage in the area

The storage is so clean and safe. Price was really resonable. The manager, Joe Huff, was friendly, funny and wonderfully helpful. It's a place I'd really like to recommend.

This is the BEST storage place in all of DFW. State of the art security, with new locking devices that they GIVE you ! Great rates on CC and no annoying motion sensor light that goes off on you every 7 minutes. Great location, superb staff. The Neiman Marcus of storage !! LOVE THIS PLACE

Very inexpensive and great customer service!

Just signed up one of their drive up units. Joe runs the place and is a super knowledgeable and efficient manager. Their prices are great as is the location and the facility is one of the nicest I've used. Get over there and grab one!

Amazing experience-Sheri was so kind, helpful and listened to my concerns. Affordable, safe and easily accessible location!!

Very good service. Joe was great. Very clean facility. Will be coming back.

Wonderful, wonderful staff! Joe was absolutely amazing on my initial visit to storage choice. Helpful, delightful and easy-going. Storage choice has great prices and easy access!

This place is exceptional from the service down to the unit! It is a newer, renovated facility, it's clean, they pipe wonderful music inside, it's secure and they are of integrity. The notable things that stood-out about my experience is firstly Joe Huff, the Property Manager, is quite an asset. His level of service, care and consideration for the tenants is first-class. He and most everyone there including Lewis that assisted me in renting the unit are all very service oriented. It also stood out that they give you a free, high-quality lock, a free truck rental (up to 25 miles) with a new unit, and tenants have access to a beautiful conference room along with complimentary water, coffee and tea. I can with certainty say that I've never experienced a storage facility like this. I highly recommend them!

Great location, friendly and helpful staff, fair prices... definitely glad I chose Storage Choice!

Excellent move in experience! Luis is a 5***** employee. Very kind, courteous and knowledgeable! Went over all details thoroughly! I have referred others!

This is Darius Howard and I want to say that Storage Choice was great in their service and explaining what unit would best fit my needs. They gave me a great price and wouldn't have chosen a better place to store my things. Thanks to Joe!!

Very well lit and easy to navigate around!

Moved to Storage Choice from a different Storage that was in Richardson. I am getting a larger unit for less money. Very clean and has more security. Staff is super nice and helpful.

Extremely nice place clean and staff was extremely nice and helpful

This place did everything they could to give us what we wanted. Great price, friend staff, and nice and clean facility. I love how easy the access is to the McEwen facility..

Great service. The manager, Joe, is a very friendly guy. Couldn't be more happy with he decision to rent a storage space here.

I received a promo for their Grand Opening. I stored with Public Storage and they have done a good job but they kept increasing my rates, twice within 1 1/2 year. The time was perfect when I received a promo from Storage Choice to only pay $10 for the move in. I was already planning on leaving Public Storage to look for a smaller and cheaper unit and I was also afraid to get a 3rd increase. When I visited Storage Choice, I was greeted by a nice gentleman with platinum blond hair. Very welcoming and very knowledgeable of the company. He explained everything in detail and I was taken back by how new everything was and spacious the entire storage felicity is. They are clearly the right choice. They offer more services and options for you at a better price. Thank you!

Very clean new facility great customer service I was in and out of there within 15 minutes with my keys to my new storage unit didn't make me pay an admin fee or some ridiculous prices great location they even gave me a free lock and offered to let me use their truck

Joe has Awesome customer service skills! Will definitely recommend.

Awesome facility! We've used several places over the years and this is, by far, the best. It's new and clean. The staff is very helpful. And the layout is awesome! For our unit you get to pull into a covered area to unload -- no rain or beating sun. There are dozens of security cameras and keypads everywhere, so security is outstanding. Highly recommended!

First this is the only place in Dallas that I've gone to you and the price at the checkout was exactly the price they advertised in the move-in special. That being said not only was it inexpensive but they went above and beyond to make sure when we experience was The best experience they can possibly make it. The young man that helped me with my rental stayed extra late just to make sure I made it in to the unit that night. Not just any unit either, he showed me several units and gave me veritable price options just to make sure I got exactly what I needed. And it doesn't end there. He also made sure I had the equipment I needed to unload my truck since I was by myself. This place is hands-down a blessing. I wouldn't know what I would have done if they had not been there. The facility itself is amaizing. Very secure. Thank you storage choice! Danyeil Townzen

I recently started renting a climate controlled storage unit at Storage Choice Farmers Branch, TX. The place is very clean and the staff was very nice and helpful. The gave me a wonderful unit very close to the elevators. I would definitely recommend this place to everybody.

The facility on McEwen is the nicest facility I have ever rented. Cameras galore, immaculately clean, friendly staff and secure storage. Oh, and it is less than a mile from my house, definitely would recommend this facility to anyone looking to store small or large items.

I was very pleased with the entire process of renting a storage unit. It went very quickly without having a bunch of hoops to jump through. The loading/unloading docks are easily accessed and have plenty of space. The staff have all been very helpful.

I had a great experience at Storage Choice. Luis was very knowledgeable and helpful getting me set up.

The manager at Storage Choice was very friendly. They provide several storage options with a secure facility.