Storage Units in East Falmouth, MA 02536

Alissa and Bob go above and beyond! Friendly and great service!!

Alissa and Bob were very nice. Clean facility.

It couldn’t have been easier to work with Simply Self Storage. We pulled in with a full truck after a mixup at another storage facility. They had space, were friendly and we were able to store our stuff immediately. Would recommend!

I don't know if I've ever received the level of customer service before that I got at this place. They held my reservation for 10 days. When I couldn't get there during regular office hours, everything was set up over the phone, then I received texts with instructions, codes, AND Alissa made a video of herself driving through the way I would need to do and pointing out where to enter codes and which door to use. Also gave me her cell and invited me to call her at home if I had any trouble getting in. Simply incredible. After a two hour drive, it was so nice to know I was all taken care of. Just Wow.

Very friendly, energetic and professional. Alissa was great to work with. Easy check in!! Highly recommended.

Great experience with Bob and Alissa! Highly recommend!

I had a great experience! Alyssa was a great help throughout the entire process!

Alissa and Bob are the best! And 2 years later, they're still the best!

THE STORAGE WAS CLEAN AND NEAT. THANK YOU BOB AND ALLISA FOR YOUR HELP.

Safe. Price is ok. Bob and Alissa are nice. Thank you.

ALLISSA WAS GREAT! SHE HAD A SMILE ON HER FACE FROM THE MINUTE I WALKED IN THE DOOR! THIS IS A SAFE STORAGE BUILDING AND THEY EVEN HAVE CAMERAS ALL AROUND THE LOT. THANK YOU ALLISA FOR HELPING ME OUT. YOU WERE VERY NICE!

Very accommodating

I was looking for a storage unit and went to Simply (because I rented there last year) but was horrified by the prices. The woman at the counter was very nice and helpful, that’s why I’m giving 3 stars. I know Simply is corporate owned and I believe they are taking advantage of the pandemic by gouging their prices. The problem is that all the other storage places nearby are full, so Simply raised their prices to a ridiculous level. The unit I had last year was $110 and the same unit now is $220, the young lady at the counter told me as such. Many people are out of work and struggling. My sister in law currently has a unit and this month got a large price increase of over $60. Shame on this company for taking advantage of their customers, old & new.

The property was very clean, the employees were really nice, and the security features were great.

The property was very clean, the employees were really nice, and the security features were great.

Bob and Alissa are great always willing to answer questions and go above and beyond in the name of customer service .

Alissa was great. She showed me the unit and helped me figure out what size would be best for me. I will recommend this place in the future specifically because of her. She was willing to go above and beyond to help me out, and I will remember that.

I like my storage unit, but I hate it that my unit is not air conditioned, because it's a cheaper price a month. However the air conditioned spaces are more expensive, of course. There goes to show you, you get what you pay for. Other than that, it's O.K.

Alissa is super accommodating and goes above and beyond. Bob is great too! Always helpful and top notch service!!

It is a Clean and organized storage facility. Friendly and helpful staff. I highly recommend it!

I'm happy to know my belongings are safe and secure with this company. Thank you to Alyssa for helping me and for being so kind.

Easy to rent the unit online and it was ready when I got to the store. The employees were nice and helpful.

Bob and Alyssa were very helpful. They were very kind when I was not as my best (I was exhausted and overwhelmed) and I appreciated that. The unit was the right size and the move in was easy. Thank you.

Alissa was very helpful. The unit was clean and the perfect size. Thank you.

Very clean facility. Bob was very knowledgeable and helpful.

Very professional and friendly staff, clean facility

Alissa was super nice and really helped me out. I'm going through a rough time personally and she took the time to listen to me and help me find the right unit for my needs. I rented here a couple years ago and manager then was a mean lady. I'm happy to be back now with Alissa and the older man.

Alissa and Bob were great. They worked really well together and I hated to leave the facility, but I bought a new home. I will return if I ever need storage in the future. The customer service is amazing.

Alyssa was amazing start to finish! She helped me with move-in logistics, met me at the storage unit when I needed access, and helped my move-out go smoothly. Thank you again for your professionalism and helpfulness.

Had a problem with my credit card and my autopay got messed up. Alyssa called me twice to update my card, but I kept forgetting to do it. When I finally did it, Alyssa went outside and checked my gate code without asking for her to, because I was unable to get into the area with my code not working due to the card problem. That is great customer service. Facility is always clean, has easily accessible dollys, no problems at all.

Bob was awesome. He answered every question I had, showed me to the unit, and had a great personality. The woman at the office was super nice too. The buildings were clean, the employees wore masks, and I feel safe storing my items there!

Alissa & company are outstanding!!! Extremely accommodating. I went through a difficult personal life change, & Alissa's exceptional people skills really made a difference. I have rented my storage unit for just over a year, & highly recommend this location! Thank you, thank you, thank you for your professionalism & for being so efficient & effective at your job! You guys are the best! Yvette Cerci

Alissa does a great job at answering questions and looking out for the customers. It's easy to give five stars to this business; because there's never a problem, taking care of renting, entering and accessing the units, working with the staff is seamless. Thank you for being good at what you do.

Simply Self Storage is about 30 minutes from me but because they have very knowledgeable and friendly staff, I will definitely be returning and using them to fulfill my storage needs! Awesome place, highly recommend!

Great place, friendly staff. Highly recommend!

Great place! Highly recommend!

Very nice manager, helpful,very clean and easy to get everything in took some of the hassle away from moving...thank you

Excellent service! Both Alissa and Bob were extremely friendly and professional. They were very attentive and took the time to listen to what I needed and accommodated in any way they could. I highly recommend Simply Self Storage!

Thanks for a good experience in renting space at Simply Self Storage, Alissa! Really appreciated the help, and worked perfectly!

Good place for controlled storage.

Good place

Alissa provides great customer service and a very sweet and helpful manager. She really seems to enjoy what she does and is an asset to the company.

Really nice people, friendly helpful and reassuring. Good space. Super clean and tidy. Can't say enough about them.

Storage,yeah

Alissa and Bob are two out standing staff members. Quick to answer questions or help out. Very knowledgeable on all questions asked and storage needs. Highly recommend using simply self storage for the time and care they put into there clientel

Very nice management and good prices

Very nice people, helpful, courteous, and professional. Good rates.

Alissa was super! Super resourceful and helpful! Great personality! Courteous and professional!

I went in last weekend to ask about a unit for my mother. Alissa and Bob were both great. Bob showed me to the unit and told me about the gate, the security, and helped me find the best size. Inside the office, Alissa took care of the paperwork and was so nice. Her smile and happiness were refreshing. The property was clean and well maintained. Bob and Alissa were funny, kind, and mesh together very well!

Alissa and Bob are wonderful.

I was so mad at myself I was going through some stressful thing's I losted my cool why am I Mad well this Man name Bob that was helping me The nicest Man he ever want to assist you never raised his voice he was very sympathetic to what I was going through. I still am going to walk into the office and apologize to him.

Couldn't be happier with the facility and staff. Alissa and Bob were great help in finding the right unit and moving in. The facility itself is clean, well kept and easy to get in/out. Prices were competitive or better. I highly recommend this storage facility.

Alissa! Was super courteous and helpful with my storage unit process. Very kind and professional. 5 star service

Alissa was amazing! She had my unit ready upon arrival and had all my questions answered before I could even ask them. Great customer service with a fast pleasant experience. Thank you again for making my move back to Falmouth an easy one.

Organized, safe, reasonable! Allysa was very helpful! Great customer care!

Amazing management!

Alyssa at simply storage in Falmouth was amazing!Shes very knowledgeable about the units and really helped my family picking the best unit size we needed.Give this woman a raise!!!

Wonderful and friendly people. Easy to work with.Supported our nonprofit that benefit Falmouth Education Foundation and Falmouth schools.

This place is the best if you are looking for storage! Fair prices, good staff and very secure!

Things could easily be improved if the staff was credited for their actions. If you pay a wage but don't give bonuses for above & beyond thought process then you get complacency

Awesome service. People are great

Friendly staff, clean facility, they take their business seriously. Provided a great explanation of hours of operation, how to get into the facility, etc..

This was the third storage place I checked out in Falmouth, and was by far the most impressive. The grounds were immaculate, the prices competitive, and the manager Alissa was sharp as a tack. She had answers to every question I had, kept the conversation flowing, and genuinely listened to what I had to say. From the moment I stepped through the front door, I felt comfortable knowing that my mother's belongings were going to be safe & secure there. Wonderful.

I am writing to commend one of your employees, Alissa Zeigler. I think that she is cracker jack! Not only is she pleasant and accommodating but I've observed that she is also hard working, efficient, and detail-oriented. It is rare to find a person who maintains a balance between the welfare of the company and customer, and Alissa does... I have also had many interactions with Bob and he is equally wonderful. You have a great team in the Falmouth location.

Alissa , the store manager, goes out of her way to make things easy for you. She stays later than the hours listed when needed and was so helpful in my choosing the size unit I needed. The place is neat and clean and easy to work in. I highly recommend it.

They were absolutely amazing! I used one of their units for about a year and a half and the rates are very reasonable. When it came to moving out today, the staff went above and beyond with their help! I locked myself out and lost my key and they jumped into action to help me, they were incredible. I can't recommend them enough to people, it's definitely well worth it to use Simply Self Storage!!!!

Alissa and Bob are the best!

clean storage place. bob was really nice. good prices.

Nice customer service

Good service and considerate staff.

The service was amazing. Bob and Alissa were lovely, and helped me. I had a complicated situation, and Alissa and Bob helped me with all of my needs. Definatelly would reccomend simply self storage.

Secure, clean climate-controlled storage in Falmouth. Service is spotty as the staff turnover is high. Now Alissa is the manager and has all under control. She offers great customer care, positive attitude and follow-through. Let's hope that management treats her well so that she will stay! The only other issue with Simply Self Storage is the frequent price increases which lowers the value proposition.

So two year's ago I found myself in a last minute temporary move leaving me no time to find a safe place to store my items.. I needed a place to store my whole house.. from large furniture down to some of the smallest and most absolute irreplaceable family heirlooms.. I was very nervous to say the least. After calling the few options in my area I decided to go with simply storage.. I did not regret my decision at all.. Alissa and Bob were very helpful with assuring me that my item's would be safe and awaiting my return as I had left them.. any questions I had they answered with enthusiasm and gave me the confidence I needed to leave my life behind.. Well my two years are up and just last week I got to retrieve my life out of my unit.. I was beyond pleased to find all my item's in great shape just as I had left them. During one of the toughest times of my life I want to thank Simply Storage for giving me a piece of mind in knowing that my life I left behind was in good hands. Thanks guy's

I love this place!!! The employees go far and beyond normal customer service.Alissa is so amazing and wonderful.She is the best part of Simply Storage Falmouth.We had special needs and they were accommodated, immediately. After driving 2000 miles through Hurricane Florence it really was our saving grace. This is my favorite self storage place in the entire United States. They are the best!!!.They REALLY understand and exhibit " The customer always comes first" I would recommend everyone to choose Simply Storage for all their storage needs. Thanks Simply Storage Falmouth mass!!!!!!

I don't normally make reviews online,but there are no excuses not to make one for this facility. It is easily Accessible and very clean.Alyssa is extremely customer service oriented and professional. She is very driven to ensure customers are satisfied with service as well as returning follow up phone calls to the facility. She is a Gem and I hope to always encounter with her or the Cape Verde Lady. Alyssa has shown me how kindness can go a far way. I believe she is an addition to the team and she is a great one. Thanks Alyssa for the superb customer service you have provided.

Hello all, I went into this facility in Falmouth, ma with my significant other about a week ago. A woman named Alyssa assisted us and was extremely amazing. Very professional and beyond helpful. She went above and beyond, we left with a smile on our face. Would recommend to anyone.

I went into Simply Self Storage in Falmouth MA 2 weeks ago with my husband (who has a unit), and was horrified by the attitude and disrespect from the manager Sonya. She wouldn't listen when I spoke, she cut me off mid sentence, and made me feel unwanted and not worth her time. She was with another young lady named Alissa who looked afraid of Sonya to be truthful. She was quiet, yet courteous to my husband and I. We needed a lock removed from our unit and Alissa is the one who met us upstairs for it. She apologized to us for the behavior of her "superior" (I use that term loosely) after we told her we were offended. If someone at work treated me the way Sonia acted with us (or Alissa for that matter), I'd have quit and raised hell. I give this store 5 stars because it was clean, well maintained, and Alissa went above and beyond. If not for her delightful presence, I'd have rated it at 1 star. Sonia needs to go. This isn't the first time she was nasty, and I have heard from other tenants that she is that way with them as well. I know Alissa said she was training, but your company would do A LOT better with her running the show!

Very friendly staff and polite enough to help me load my car!

Sonia does a great job. Place is clean, employees are helpful.

This place is great. Sonia is wicked helpful. Easy to get in and out

Great experience soyna was great and extremely helpful bill gave us a phenomenal walk threw it was very clean and the perfect size

Sonya went above and beyond my expectations with helping us prepare for our move. I can't thank her and recommend her enough for all of her assistance

Our home went under contract and we had 3 weeks to move. We needed to find a large storage unit fast and called Simply Storage first. The units are clean, easily accessible and the entire site is very secure and well lit. Sign in process was very quick. Thank you Mark for making the storage part of our move so easy.

Outstanding customer service, clean unit, and reasonable price. Mark and Beth were both very accommodating with the size and date I wanted, and were genuinely helpful and friendly!

I needed a large storage unit quick and called several local places. Of all the places I called, the people at Simply Self Storage of Falmouth were the most helpful, informative and efficient. Upon inspection, I found their facility to be convenient, clean, well lit and secure. Payments were easy to set up and when we finally moved out, they could not have been more accommodating. I hope never to move again, but if I do, I certainly would use Simply Self Storage again in a heart beat.

Mark is a wonderful manager! Very helpful and friendly

It was a very challenging day for me. I needed documents to be printed. I didn't have time to go to a Staples. So, I asked the gentleman for assistance and he was the hero for that crazy part of my day!! Thanks to Simply Self Storage, I did not have to face a very unsuccessful day!! Your Customer Service was phonemenal! I very much so Appreciate your attentiveness!

Really enjoyed it here recommend it highly and loved working with the staff and thanks Jacob and staff for all your help

Excellent customer service. Lean and bright

Nice facility, great prices and the manger Carolyn was super helpful!

Great customer service

Thank you

Very friendly and knowledgeable staff!!

This place is the best storage place ever

Great Service, friendly and the have very nice and clean units for competitive pricing. Location and accommodations to the units and there customers actual Needs when storing couldn't be any better and is by far way more then would expect from most. Highly Recommend East Falmouth Location

Awesome service, clean, safe facility

Great storage place !

Carolyn is the best. She is so helpful and always pleasant!

Great people.

Carolyn is a great manger. Very helpful and friendly. Enjoy seeing her ever month...

Great service ,she sells the product very well

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People are great, facility clean and secure

Super awesome service with clean facilities. Always friendly and fun.

Very nice and friendly! Great rates

There's a storage place closer to me, but I love it here because it's clean and well run.

Awesome storage facility, clean, superb management who really cares about the property, and taking of the customers.

It's convenient and love the staff!

Always clean, great security and the staff was great- Carolyn was super helpful and always professional!!!

Helpful staff, clean and reasonably priced

Sales associate was very nice and helpful.

The staff went out of their way to help us when our movers arrived after hours. She also makes sure to know our names and make us feel valued as customers.

sarah is great... the rates are high... but its her personality that gives you the 4 stars/// Jim santiago