Storage Units in Louisville, KY 40241

Very welcoming. The employee Taylin was very kind. I found exactly what I was looking for.

Ask for Taylin the Assitant Manager! Her customer service is 5 stars. She helped me find exactly what I needed and went above and beyond to ensure all my needs were met. I highly recommend Simply Self Storage. I know I'm in good hands with Taylin!

Amazing service! I showed up near closing time however, I was not rushed. Taylin took the time to show me everything and explain all of the details. First time renter and she made this experience so easy. Thank you !!

The lady's at the front are awesome, and extremely helpful!

Great place to store your items. Clean location and friendly staff

The staff has always been friendly either in person or on the phone. Only downside since the ownership change is the access times. I would rather have 24 hour access. My schedule can be crazy at times so 24 hour access was why i had originally chose this location.

Walked in and the employee helping me was nice. The storage I decided to get is very clean and is air controlled and price was decent. Overall I definitely recommend.

Professional work and renting made easy

Love the friendly staff my whole overall experience definitely will recommend to my friends

Great service! Nice and friendly

Great place to rent

Great customer service even with the transition

Great people.

Overall I had a good experience with U-haul. The reason for only 3 stars is regarding the mobile pickup when renting a truck. I rented a 26' truck for a move. When you pick up using the mobile app the software walks you through the process. One of the 1st steps you will need to do is verify the condition of the vehicle. For this purpose there are pictures of the vehicle that you can agree with or dispute by making notes & adding pictures within the application. Pictures were slow to upload in an area that has great phone signal/service. The pictures of the vehicle I rented were obviously very old because the vehicle looked new and NONE OF THE DAMAGE was in ANY OF THE PICTURES. I feel that Q2 should update the photos especially considering the lady that was working there stated that this vehicle was theirs and "we're very familiar with it". She was very polite and helpful but anyone that rents this vehicle could be charged for damage that has been there for a long time. Q2 why not update the photos and save your customers the time & inconvenience to dispute your documentation on the vehicle? This review is meant to help future customers and Q2; I hope it does.

I really enjoyed my experience here! Cindy is the general manager and she does a great job! I highly recommend this establishment and will be returning soon.

Great staff. Good price. Kind and helpful during a stressful move. Highly recommended.

Quality Storage

I needed an Appliance Dolly and Q2 Self Storage also does U-Haul. I called first to see if they had one and the gentleman over the phone was really nice. I got there and they took care of me quick and easy. The management of this place is amazing. If you store or use U-Haul I would say your in good hands with Q2 Self Storage. Thank you for the awesome customer service.

Airways friendly! Great Customer Service from Cindy!! Great location!!

Secure and clean.

We rented a U-Haul truck and received excellent customer service, making it a quick and easy process. We will rent again from Q2 Self Storage.

Nice people

Very clean storage facility. Staff is great and always helpful

Great customer service

Safe secure place to store you items ! Indoor storage a little higher than competition .

Good safe place

Very clean, professional, and easy to deal with.

Clean and well kept place

Friendly and clean

It is a good place and very friendly staff

I had my house in storage here for 5 years. I had a climate controlled unit. . When I opened the door for the first time in 5 years, it looked like I had just put the items in there. They really do keep it climately controlled and it was clean and not dusty. They also kept me in the loop about my billing and if I needed to update my credit card etc. If you have storage needs in Louisville.....this is the place to go.

Awesome place for storage

Uhaul rental all was fine with rental

Great access, easy parking!

Q2 is clean, bug free and secure. The staff is professional and friendly. Would highly recommend.

Great poeple

Rented a 20' Uhaul and tow dolly for my car. Staff was amazing. They helped get everything set up and we're patient while setting up car on dolly. Although they were lacking in some areas of knowledge it was a team effort to actually solve the issues. Would use again if I was ever back in the Louisville area and I WILL recommend to family and friends.

Lori at Q2 is the type of employee any business would be lucky to have. Rarely have I encountered someone as kind and willing to help as she is.