Storage Units in Zionsville, IN 46077

This is an incredibly Customer SERVICE-centered facility. The staff is so very knowledgeable and pleasant to work with. I highly recommend them for their personalized, individualized care and service.

I called maybe four places and this one had an available unit for me to throw my stuff that very day. The kiosk didn't work at all, so i told John my information over the phone and he took the time out of his day to spent 20 minutes on that. To most people I'm sure that sounds like bad service, but he kept offering solutions so that I could have a place immediately and I really really needed that, so it was a really really good thing.

I love this place. John, the property manager at the Northwest Drive, Carmel/Zionsville facility is great. He made the sign up process painless and he was always accessible by phone on the occasions I needed to contact him. I chose not to set up auto payment and I didn't have to. I was able to make monthly payments at the storage facility with a card at their indoor kiosk.

Property Manager has impeccable customer service!!!

We have been renting a unit here for about 3 months as we relocate to the Indy area. John, the site manager is very responsive to both email and phone messages and has been super accommodating to our needs. Efficiently got set up to get into unit, was willing to change units for convenience when requested. No issues with security thus far. We considered moving to a storage facility closer to our rental house, but given the excellent customer service have decided to stay with Simple self storage.