Storage Units in West Lafayette, IN 47906

Jenna was amazing at helping me find a unit that fit my specific needs! Very friendly and professional!

Jenna was amazing at answering all of our questions about the units. She is also super friendly!

Jenna was very helpful and great on answering any of my questions. Definitely recommend to anyone looking.

Called about purchasing packing materials. Very helpful. Was able to buy chair covers and wrapping paper - affordable and easy store location.

Jenna was very very helpful and the facility was extraordinary clean.

great place, the manager Jay was great and got us the unit we needed. Would greatly recommend

Jenna helped me today in the process of getting a storage unit. She was very kind and very helpful in this process.

Cohen Cole has been an amazing person to work with. She is easy to talk to and has always been very helpful

Great staff, clean storage, affordable. I would 100% recommend simply self storage for all of your storage needs!!

Great service! Very reasonable price!!

Expensive rates.

Nice place

Great service, good prices and quality storage units. 100% would recommend!

Great space

The facility was very clean. We reserved a storage space online. When my wife and daughter got to the facility, the employees, Gail & Val, were very helpful, friendly and courteous. The price was good with smaller than expected incremental price increases for larger units. A great place for Purdue students to store their stuff between semesters.

People here are very welcoming and nice.

Great customer service and patience for individuals who hasn't gone through a storage purchase before

Cohen was awesome and very helpful

Great boxes

Cohen Cole... coolest person to talk to. Very informative while renting a unit.

I don't have a basis for judging the quality of their work as I have never used a storage center before; however, the service was adequate. They badger you to leave a review on Google, since management forces it as a metric to judge success. One practice that I wasn't a fan of was that they open a lock for you to use without explaining that you're about to be charged nearly $20 for it. I could bring my own lock. I feel like it is a cheap way to get extra money. Some of the storage units has insulation falling down and instead of fixing it they encourage you to buy a plastic cover. We had to sweep it out before we could use it, seems like basic maintenance.

Very helpful staff and resonable rates.

Really great staff and several storage options to choose from! Prices are good compared to other storage units

Cohen is great

The staff was very helpful and she made the whole process very easy

We are storing our fifth wheel here in the outside storage. Facility is clean and very convenient. Cohen was awesome to work with!

Clean and convenient place to store your stuff for summer

Great service!

Nice service, and easy process

The units have blue doors instead of brown doors now. Huge!

Just about what you would expect out of a storage facility but cohen was very friendly and helpful

Cohen was pretty rad.

Clean!!! Friendly comparitive pricing

2 years running, Cohen is awesome

cohen provided great, friendly, and informative customer service :):)

Been renting from them since September great n friendly customer severice. I highly recommend them.

Good service and budget price

Cohen is very friendly and did a great job assisting me with my storage needs.

Cohen is a great person to be greeted by every time I come to pay my bill. Thank you for your service.

I moved my customer's out and the were satisfied

Manager was nice

Basic storage unit. Everything you imagine

Awesome, awesome service. Very clean store and storage units!! The manager Cohen was so professional, knowledgeable, and just so nice.

Very welcoming. Excellent service.

They are great, good prices and good treatment, the manager (Cohen Cole) was pretty nice and friendly with us.

The woman in the office was very nice and helpful

Cohen was amazing. She treated my wife and I like family. She was patient with us looking for the right size that fit our needs. I would highly recommend this place and Cohen to anyone. She goes beyond to help you... thank you for your help

Where do I start? From the moment I walked in I was greeted with joy and happiness. Cohen is amazing. She made me feel at home and I can trust them with my property. The place is clean great, excellent customer service. I couldn't ask for more. She is fast, helpful and knowledgeable about the products. Thank you so much for your time.

Prices are great but the customer service is even better!

I really like this place!

It's a great place to store your extra stuff. The staff is friendly and they went out of their way to help me when I first rented a unit.

Cohen was super sweet and efficient

Really nice facility for storage! The price is really fair and the service is excellent!

Great location

Simply awesome!

The staff was very friendly and accommodating. Would recommend.

Very convenient location to Purdue. Great pricing and customer service.

Great customer service and helpful staff

Friendly bunch of workers, storage is clean and affordable

The negative reviews here are bitter people that want to whine about everything. This new company has invested lots of money into the property and we love them! Great customer service!!

Great customer service and the staff is very helpful and friendly.

The unit was both clean and affordable, and the staff was always helpful and accommodating. I recommend for both short and long term storage.

Helped us out in a bind!

Self storage is secured and easy

Good choice for Purdue students

Very nice

So true to their name! The staff was personable, respectful, and fun and they made purchasing a storage facility so easy! She showed me the facility and told me all about it, helped me select which one I should pick for my needs, and even went back and cleaned out my facility (even though she said she hates spiders!) and put my lock on it while I finished filling out paperwork. The process was a breeze. I was in and out of there in less than 30 minutes (though we could have sat and chatted for a while) and I will definitely be recommending this facility to friends. The facility is so close to campus (probably 10 minutes or less) and so easy to access. Thanks gals!

great place

Rebecca and Cohen are very friendly and helpful. Good experience at simply storage

Rebecca and Cohen were extremely helpful and very kind. Great customer service!

Rebecca is awesome

The customer service associate was very kind and very good at her job.

Best customer service ever. I felt very welcome as soon as I walked in the door. Cohen and Rebecca welcomed me with huge smiles on their faces and a great attitude! The unit was nice and the price was right. Thank you ladies for the great service! I would absolutely recommend them to anyone!

(Translated by Google) The clerk is very good! Very good experience ! (Original) Very good experience !

Went in to fill out the paper work for a unit. The customer service we received was excellent! The manager was friendly, personable, patient and very informative! The unit is clean, organized and secure and the price is very reasonable. 10/10 would recommend!

Went in for prices for an upcoming move to the West Lafayette location. There was a younger lady working with long blonde/brown hair. She introduced herself and I believe her name was Cohen. Anyway, she explained everything to me in detail, and was very patient with me. She showed me the units and I was able to decide which one I wanted. I told her I would be back because I wasn't ready to do this quite yet, and she said "no problem". She really took time with me and for what I'm going through right now that was much appreciated. You need more people like her working for you. Excellent customer service. I'll go back and rent one real soon! Thanks!!

We were recently charged for an unknown fee, went in to sort out the problem and were pleasantly surprised at how easy it was to clear up the confusion. Really incredible customer service just trying their best to keep tenants happy during the transition from W.H. Long storage. It's been rough on the tenants and employees having to fill in gaps that have popped up during the transition that is out of their hands. They were extremely polite and helpful in making sure we had all the information we needed and followed up with giving us direct ways to contact them. 2.5 stars for smooth transition on the administrative end of business, 5 stars for customer service in person.

This company is in transition from former ownership by W.H. Long Storage and while that process has been difficult for those involved, every interaction I have had with the employees at the Simply facility has been kind, friendly, and helpful! We were charged for an unknown fee (turns out it is just to pro-rate the account for the upcoming month) and the staff was helpful and apologized about any confusion. While the new website process and transition has been confusing - the staff at W. Lafayette Simply storage have been helpful and polite! Overall great customer service on the person-to-person end of things, however there could have been improvement from upper management in the transparency of transition.