Storage Units in Valrico, FL 33596

This year has really been a tough year for most people in one way or another. It has also revealed a lot about the companies, products,services we as consumers deal with (bank, grocers, doctors, etc ). Customer service has become a myth. Something that used to happen. My experience was with Mary. She was genuinely pleasant. She provided me with all of the information I needed, a solution to my problem, and a few very welcome laughs. It was a good reminder that there are still good companies that hire good people that actually enjoy dealing with people.

I was nervous to get a storage unit bc I’ve never had to before but I’m moving and started buying a bunch of furniture with no where to put it, I reserved a unit online and Mary called to confirm and when I came in she was very helpful in explaining everything and showed me where it was and how to make things easier for me while bringing furniture in. Would highly recommend

Nice facilities The employee gave me a complete breakdown of everything and provided premium customer service. I will definitely recommend this place to others looking to store their stuff.

Whoever owns this simply self storage better count their blessings they have Mary In charge of their property! She may be a firecracker But you better believe she's keeping your property safe like it was her own! I'm sure she's heard it all in her line of work well I hope Mary hears this. YOURE AWESOME AND THANKS FOR WORKING ALL THOSE ODD HOURS AND ALL THAT YOU DO! HEY BOSSMAN! GIVE THAT GIRL A RAISE!!

Mary has been so hepful and super friendly. The storage unites we rented were both clean. I would highly recomend them for your storage needs.

Thank you Mary for an excellent service. You made it really easy and convenient for us to store our belongings. I appreciated that there's a plastic shield to protect us and Mary on these difficult times and hands sanitizer was provided. The unit that I have could be improve, there's a stream of water running around all my belongings when it rains, and it rains a lot here, so to the owners of this facility, that should be looked upon, I had to make sure my stuff wasn't too close to that ledge to protect my things. These 5 stars are because of the treatment that Mary provided.

Great service. Friendly and helpful. Nice facility at a good price.

Mary is amazing and answered all our questions. She is an asset to Simply Self Storage and is the only reason I am renting from them today. Thank you for the extra protection (shield) in the office.

Can not say enough words about the professionalism and friendliness that Mary has. Every time I call and or have to go in, it is always my pleasure to see her.

Wonderful customer service, the owner Bob called the day before my arrival, confirming the unit size I requested, and prices. He said a lady named Mary would be there to help us with checking in, showing us the unit before any payments would be taken. Mary was awesome, very friendly & knowledgeable & showing me and my mother the unit we would be renting, then explained everything we would need to know ie gate code etc. Highly recommend this storage facility, great price, along with over the top customer service!!

Bob was extremely helpful and friendly! I've been kinda stressed about moving and it was really nice to talk to someone so kind. He explained everything in great detail and went above and beyond his job to help us. Great prices and I really commend the attention to social distancing and other disinfecting procedures they're adhering to!

Mary is a great Manager who cares about her customers and property. See her for all your storage or moving needs

Mary and Bob are both exceptionally helpful and professional. They aim to please and make the process easy,simple and as stress free as possible. Thank you both for all your help and all that you do.

Nice people

Super helpful staff, and very clean units.

Great price and friendly service. Was more than happy to accommodate me even though I was one of those dreaded people who show up 5 mins before close. Definitely recommend it just for the sake of cheap rent. Oh and did I mention the free month of rent??

Mary L and Bob W are great to work with. Attentive to helping you find the right storage to meet your needs. Always friendly. The facility is well maintained and secured. I have dealt with them for over 1.5 years and have NO complaints whatsoever. Mike

Mary L. and Bob W. are always friendly, professional, and ready to assist. My husband has primarily been the one who has dealt with them over the past 1.5 years, and has often commented on how good it is to do business with them. The facility is well-maintained and secure. Thanks.

Great place for storage. Easy access and nice staff.

All storage places offer about the same units and pricing. The staff really makes the difference. We got our unit here because of the amazing service Mary provided. She's incredible. Highly recommend!

Mr Bob was cool and very friendly besides that I wouldn't go there again

Very friendly and the staff was very welcoming and helpful. They had great prices for short notice of being in need of a unit.

Mary and Bob did a great job helping me get a couple 5 by 10 units for our move. Service was quick and everything explained so there were no surprises. Hours, even these days during pandemic, are reasonable and buildings/lobby seem to be well maintained.

Kind friendly staff excellent service!!

Very helpful and cant beat the prices. Staff was very friendly and listened to your needs.

Used this facility for over ten years. Always clean, easy access and friendly staff. Manager, Mary, especially helpful and easy to work with. Would definitely recommend.

I use them great prices.. go Mr Bob..

We have had a storage unit at this facility in the air conditioned building since 2007. It is very convenient and we have had no problems. We recently switched to a unit that was twice as big. Mary was very friendly and helpful. I was thinking we would need to have two units the same size, but she offered one unit twice as large which was quite a savings. She showed me the unit and arranged where we could make the transfer of our contents over the remainder of the month rather than have to do it immediately. Everything went very smoothly.

Mary was nice she gave me a good price on my storage unit I will highly recommend.

My first time having to use a storage unit, the staff are friendly and the units are clean!

Mary's the best took great care of me when in a bind!!! This place is convenient and clean, stored here before, no cockroaches, rats or bugs.

I spoke with Mary recently about a rental unit. She was very pleasant, and I visited the facility thereafter. Mary was very outgoing and helpful. She took me through the paperwork process and took care of my needs in a few short minutes. Storage space appears to be exactly what I needed, and the rate was less than any other facilities within my area of town.

After much research, I ended up at Simply Self Storage in Valrico and I am extremely pleased! Mary was helpful and knowledgeable. In/Out is fast and easy. I highly recommend this facility and their staff. Wonderful!

Helpful staff and very friendly! Highly recommend Simply Self Storage!

Over the years I've had many experiences with many storage places. My experience here is unlike any other! The manager, Mrs. Mary, is amazing! We were beyond stressed when we went and it turns out the original unit we picked out online wouldn't have worked out for us. She sat us down and helped us figure out exactly what we'd need, and she was spot on!!! Anytime I've had a crazy question, she was there! If you want a storage and great customer service this is definitely the place to go. Mrs Mary will go above and beyond to ensure your peace of mind and comfort!!!

I have used this location for almost 2 years now. It is a very convenient location to access and very clean! Mary, the property manager is awesome. She is always answering our questions I love going when she is there!

Mary was a quick and easy helper through our move and the storage facility was nice and clean - easy access off bell shoals also

Have been a customer for years. Had to go in this afternoon on short notice. Mary was ready and gave me a great deal for my emergency situation. Will continue to recommend them for as long as I live in the area!!

Came in to look at storage unit. Taylor was amazing she gave us an amazing tour and the best prices.

Great rates clean place. Gentleman named Bob at the front desk makes it a breeze. Freindly staff

We recently rented a 5x10 outside unit here. Bob was very friendly and helpful, and told us everything we needed to know. The rental process was easy, and the prices were very competitive. The only feedback I'd have for the owners so far is to streamline the paperwork process, as it took a bit longer than we anticipated. Otherwise, I'd highly recommend this storage facility, and Bob is doing a great job!

Mary, has been more than helpful and the prices are affordable. I will be recommending them to anyone that asks about storage.

Bob was great and offered very friendly service. Got my unit and I moved in later the next day. The property is safe and professional. Would recommend!

We had a wonderful experience getting setup with a storage unit. Bob was very pleasant both days we talked with. He ensured we had a unit we were happy with. The prices were better than four other places we went and visited in the same vicinity with no real drop-off in amenities. We rented a 10x15 outside unit.

Mary helped me today and was very wonderful, I've never had such amazing customer service before until I met her, I will definitely be recommending my friends and family to come here with such good people like Mary working here!

Great place I never had my items in a storage unit. The hours are extremely convenient during the weekday and weekend. Got the prices explained to me with no rush. Wonderful staff too speak too. Spoke too Mary for awhile and had an enjoyable conversations.

Mary was extremely helpful and got us into our storage space quickly and easily! Great rates and the facility is very well kept.

I have to store my college student's stuff every summer when she comes home. Prices are reasonable and Mary is the best!

Nice people to deal with. Good service.

Good deals for storage

Very friendly service & great prices!

Mary was VERY amicable and efficient. The facility is very clean and the gate lockout system leaves me worry free.

Fantastic experience and incredibly helpful staff. I had my storage set up by a woman named Mary who came off very helpful and happy to make everything easy to finish.

Nice place ...but they really need better dollies!

Great experience! Who doesn't like getting a good product at a fair price?We got that PLUS outstanding customer service from the local Valrico site. I enjoyed Mary's personable welcome and courteous service. Thanks Mary! High recommend Simply Self Storage in Valrico!

Mary is great very clean property

Friendly staff, clean location

Mary and Bob are awesome! Mary helped us out by removing the lock on our unit when we lost the key. The facilities are clean, secure, and we will definitely use Simply SS Valrico again if we need storage!

Wow. I had a great experience here with both Mary and Bob. They were both kind and efficient. I recommend this facility to others who have storage needs in the local area. Yolanda

Mary at Simply Self Storage helped me immensely with my current moving situation. She really went out of her way to get me the best deal possible. This is a great place that cares about their customers. Would definitely recommend this facility.

Ask for Kim, she was the best!

cheers to Kim treated me like she knew me for years staff where also very nice and friendly

Excellent service from Mary at the Valrico Florida location. Very helpful in securing a storage unit and making the process quick and easy.

Moving? They are excellent! Highly recommended! Super friendly and helpful staff made my transition easier. Clean facility and the manager Mary is extremely helpful! Thanks Simply Self Storage!

Fast friendly customer, exceptionally clean and well maintained. It was a pleasure to meet and interact with their terrific staff. You can't go wrong with Simply Self Storage!

The manager of this location in Valrico Mary, was very helpful, polite, and just a wonderful person to deal with. She showed me different options and I was able to choose one right away. Would definitely recommend this site for your storage needs.

These ladies rock!! I rented a small unit and the paperwork took all of 10 minutes. The service was great & the staff is amazing!!

Phenomenal customer service and we got the storage unit we were looking for, at a great price!!

Very friendly and helpful

Great people to work with. Awesome staff.

Mary is fantastic!!!! She takes care of me all the time been here 2 years an nothing but positive vibes when you get there ask for Mary!!!!!!!

Great prices and such a lovely staff I would highly recommend this storage facility

Very personable and friendly staff

This location is clean and secure, the rental rates are competitive, and Mary, the manager, was very friendly and easy to work with.

The management was very helpful and accommodating.

Friendly staff, reasonable prices, great experience!

Mary was awesome. She was really funny with a great sense of humor. And vary Professional.i will definitely recommend simply storage to friends and family.

The Bad: 1: The climate controlled units have rats 2: They do not prorate rent (you pay the whole month's rent no matter what day you move out) 3: Excessive fees 4: Constant increases in rent 5: Their insurance is mandatory and only covers fire and flood The Good 1: The outside is clean 2: There is someone always on the property 3: The climate controlled units are kept at a good temperature and your items will not mildew The details: I would not rent from here again because this place has rats. If you look around the place you will notice they only have two rat trap boxes for the entire property. I paid for indoor climate controlled storage and there were rats in my unit that ruined my belongings. When we approached the management they said there is nothing they could do and that it was just part of the "risks" of storage and that their insurance (that is mandatory to buy) only covers flood (we were on the 2nd floor) and fire. Also of note they do NOT pro-rate the rents. Move out on the 2nd and get charged for the entire month. The management is always there which is great and they are friendly... unless you have an issue you would like to resolve.

Kim was so helpful and on top of everything. She helped us to decide what we needed and explained everything easily. My family has a unit here and now so do I. Highly recommend!

I see the negative experiences on here but honestly seems like a couple of one offs. Overall my experience was only positive with quick, efficient service, good prices, very friendly staff and perfectly sized climate controlled unit for my needs. Got all my extra junk stored away and on with my day. I recommend this to anyone who needs a great place for storage. -Luis

Thank you Mary for all your help, greatly appreciated. It is nice to have professional people working where I do business.

Easy Move-in process. Friendly staff. Mary is awesome!

Mary was awesome!! My storage was just the right size, conversation was good. I felt comfortable renting from here and will definitely recommed this place to others!!

Love this place

Kim was very helpful and professional! Had no issues with renting and was quick in and out but made sure all needs met while making sure I understood all the instructions needed before I left.

very clean and Mary is super nice in the office

1st storage unit I have ever had to get. Overall I was satisfied with everything quick in, account setup and ready to move stuff in. Mary was very nice an made the experience a breeze. Looking forward to working with the staff.

Great people and a clean secure facility. I have been very happy with my storage experience here since my recent move. Do be careful, they will nickel and dime you with fees if you are a day late or pay your account by phone. This annoys me, since it is an automated system that actually saves them money. It shows very short sighted, not customer friendly upper management. So go in and see the nice friendly local people that actually work at the site and pay your rent without extra fees.

Mary was super friendly and a customer service "Queen". She truly cared that I rented a proper size unit for my needs. My sister has had a rental here since 2005!

It was my first time renting a storage unit and glad I went with this place. Nice units, and had a lady named Mary who was professional and sweet . Definately would recommend this place .

Service was awesome, Kim did great with helping us out!

Amazing experience, would definitely recommend. Kim was so delightful and gave us awesome customer service. Would not go to any other storage. Super satisfied!

Excellent service units are always clean and the staff is very friendly. Store your stuff there !

I had an awesome experience with Kim. She is very professional and knowledgeable. She assisted me in making sure I understood all that was involved in the process of renting storage. Simple and easy. The prices at SimplySS are very affordable. Thank you again Ms Kim :)

Really friendly staff and trainers. They make it really simple!

Great customer service . Would highly recommend you speak to mary laraway for all your storage needs.

Very nice facility and staff! We had a great experience and would highly recommend!

Helpful information on website and very nice staff.

Marry was very helpful in getting me set up in my unit,very friendly with a great personality,she will go the extra mile to make sure your taken care of

Amazing

I found the staff to be friendly and professional. My only issue was the dim, limited and yellowish night time lighting. Which, in my opinion was only adequate for facility security purposes. When, I went there after sunset, I had to bring at least one spotlight or bright lantern and flashlight. I could not just "pop-in" on my way home from work. Basically, it was unsafe for me to 'rummage and/or look around' in my unit after sunset without, me bringing multiple sources of lighting.

Mary and Kim were extremely friendly and helpful when I signed my lease this morning. Beautiful facility, extremely close to my new apartment- Brookside Manor.

This is a very clean property all ways friendly and happy Mary and Kim are very helpful all ways smiling

Thank you Mary for you're help today! You really eased my mind!

Very nice helpful courteous staff. Clean, close storage facility. Which was suggested to me by a friend.

Kim was super friendly, helpful and very knowledgeable. Great pricing and everything looks very clean. Thanks for your help Kim!

Nice lady, Kim at desk very helpful. Better prices than other storage in area. Glad I found them. Don't know why but should have shown 5 star rating! Guess I need Google for Dummies! Tell me how to fix it and I will! I'll be back and will recommend Kim to my friends... I'm in real estate so that could be a lot of business!

The price is right, and it's quiet. You have to almost seek this location out, which provides peace of mind when you're leaving valuable belongings at a location. Mary is definitely a sweet person, and makes sure she handles issues as timely as possible. Thank you!

Amazing staff, very nice and helpful. Got me sorted out quick and easy.

Mary and her crew could not have made things any easier for our move. We had been building a new home for a year and needed to prepare for our upcoming move. Our former house sold within 2 days catching us by surprise. We needed multiple units both with AC and without. The personnel at Simply Self Storage (Valrico) handled the situation with the utmost professionalism and we couldn't be happier with our decision to use them.

Marrys awesome!! Great place! Highly recommended for any storage needs!

Kim at Simply Self Storage was welcoming, efficient and informative. I stopped in to select a storage unit and she got me set up quickly. Thanks much!

Great customer service from Kim. Answered all the questions we had, showed us our unit and showed us the quickest way to get to it. Not to mention very good prices.

Prices are reasonable and staff is friendly. Highly recommend if you need some extra space.

Nice staff,thing were kept nice & secure. Stuff stayed dry during hurricane Irma.

I had a really good experience at this location. This property is clean and safe. The prices are very competitive too!! The customer service rep that helped me was informative and helpful as well.

Standard self storage.

Prices are fair and the facility is fairly clean. Elevator has little or no ventilation and the stairs are only for emergencies. Limited karts available so if a couple of people are using them, you will have to wait.

Kim was excellent and super friendly! We just arrived from Chicago and she got us in with the right unit without any issues! Loved our experience and extremely happy that we chose here!

Mary is awesome! Freindy , knowledgeable, gave me a discount and was a great experience at a bad time of my life, she made my day! Thank you

I have been using them for a couple of years now and they have always been very friendly and helpful.

Mary is amazing to do business with! Property is always clean and presentable. Will continue to rent from this facility and will always refer to my friends!!!

Great customer service, very quick in and out and at a good price.

Friendly and fast property management. Made my my moving/storage experience hassle free. Would definitely reccomend this site

My experience at simply self storage was the best experience I've ever had at a storage company. The lady that helped me her name was Kim and she was very helpful! We came in on a Sunday and she was very kind and very helpful and answered all of my questions and got us in and out very quickly. Very clean place . Everything that it said online was how it was when I got here. I recommend this place to anybody looking for storage!

Mary is awesome! Had a unit here for several years, and the location and staff were amazing. Highly recommended.

Was last minute actually closing time the on site manager Mary was very friendly and helpful. I appreciate her taking the time at the last minute to get me in a unit. Thank you Mary. ~Patricia Fenlon

Kim is great, she was most helpful and well inform. Renting a unit was so easy. Kim thanks for all your help.

Kim provided great customer service for my storage rental and made the entire process smooth and hassle free. I recommend them to anyone in need to storage

Very excellent service and very quick as well. Our representative Kim was also helpful into answering any questions that we had. Would recommend for a storage unit facility.

Kim eas very helpful and polite. Happy with my storage unit selection.

Facility was very clean and Kim was very helpful. Ask for Kim!!

Great prices, great service, awesome Kim.

Very friendly woman behind the counter. Place is very clean. Prices are reasonable.

I came in on the 30th Mary offered me a good deal I came back this morning Mary and Kim are awesome

Excellent prices. Super friendly staff. Definitely recommended.

I have been nothing but pleased with the service provided by Mary and Don Laraway hated to move out but to to the driving distance I had no choice. If the distance was not a factor I would still be their customer. Great service, facility and people. Keep up the great work.

James is very good

James is awesome, friendly and efficient. The rooms are clean, grounds are well kept and clean. Kim is also a sweetheart and very efficient too.

Kim was wonderful when we rented our space. The office and space were very clean.

I went to my storage unit, and had a setup schedule of someone coming to get some stuff out so I could down size and James was there to help me with everything! He got me a smaller unit and let me sit in the office while I had cancellation after cancellation of box truck drivers. We talked like old friends, about family, kids, and life. I felt very comfortable there and like I was a part of the family. Which is a plus considering I was doing all this while my boyfriend was out of town working, only because he didn't want to deal with it. James helped me over and above! I would recommend this storage facility to anyone I see! They are definitely great and treat you like family!

Staff is super friendly and good prices!

James spent a lot of time finding me extra discounts so I got a great deal o my unit. He found an inside unit very close to the door. Facility is clean and has lots of security. I shopped around and this was by far the best price for size.

Kim was very nice and helpful! She made our storage move in easy and stress free. The facilities here are neat and clean as well!!!

Staff was so nice, units were clean amd accessible, prices arent the best but they are reasonable for what your getting compared to other storage places.

Kim and Mary were my heroes last week when they were able to help me find a new storage facility to help meet the needs of my company. I had just had a terrible experience with my last storage facility and they were just so warm and wonderful to work with. I am thrilled to have found them and I recommend them highly! :)

Kim is wonderful. Place is clean and safe. No bugs. No security concerns.

Clean and the staff is very helpful.

Love my new storage unit and location! Very clean and Mary is a trip! Love to go up there and have a chat with her! Prices are really good especially since I was able to move from my original unit to another same size one and it was almost half the price of the original! Happy to have found Simply.

Quick and easy as far as looking for a storage unit at a low price. The staff was very friendly.

Kim was very pleasant and helpful prices are great storage units are clean I highly recommend using this company at the valrico location!!

Very friendly personnel would def recommend.

I had the opportunity of storing my items with simply self storage and well definately recommend anyone in the Riverview and Valrico area to use this wonderful storage facility. They have wonderful costomer service reps that will answer all your storage questions.

This is an excellent facility! The spaces are very clean! The staff is incredible! Polite, professional - every time I go in! Mary is so efficient, friendly and courteous. A true pleasure to do business with!

Very easy and quick process! Staff is very friendly. The storage is easy to access and clean

Great service! Manager lives on site and is very personable!

Kim was very friendly and helpful.

Great customer services skills

Fats and friendly service. All my questions were answered! I highly recommend

Kim is the best!!! She was so patient and so u freestanding.Thank you for making the process eazy breezy and fun.Best customer service ever, highly recommend!

Kim was very friendly and helpful. I was able to get my unit very quickly and the prices were awesome!

Very friendly and helpful. Meet all my needs, would do business with them again.

I received email correspondence and a phone call within 24 hours. Ms. Mary was very accommodating and polite. The price is right. The location is perfect. Best Self storage experience ever!!!

Mary has a wonderful work ethic and curtious helpful nature that is so welcomed and rare to find in this day and age

Mary...what a delight..very personable, she had us laughing ...I highly recommend Simply Self storage.

This Storage Facility is amazing! Prices are great and we've got 3 10x10's! Mary in the office is the best, she's the only one we want to handle out things.

Kim was rear and very helpful

Great, friendly service! Prices are reasonable too

Great storage facility. Clean and accomodating. Excellent staff, friendly and helpful. I would highly recommend.

Between the friendly, knowledgeable staff & the clean units, this place is great! They continuously spray for pests & keep the areas clean. The office has great hours, but you can access your units after hours which was a huge plus is deciding to rent here! Very safe & secure location! I wish they had a sister location where we are moving, because they also have EXCELLENT RATES! Hope this review helps make your decision to rent with them easier! 5 STARS!

Great customer service!! Stayed open a few minutes late just so I can get a unit!! Love this place!!

Been looking all week for a storage unit and finally came across the place in Valrico ms.Kim is the best she was nice and friendly I recommend this place to anyone looking for self storage..

Kim helped me find perfect unit.She was patient and very kind.I really appreciate the service she provided.Two thumbs up.

Kim has great customer service and I will refer others.

Great customer service....friendly, helpful and awesome feels like family.

Mary was very helpful and courteous. Enjoyed the experience of the many rental options and storage unit access flexibility. Would recommend Simply Storage to family and friends.

The staff were very helpful and kind it's nice to know that there are still pilot people in this world..

I enjoy the pleasant people that work there Mary & Kim always got a smile on their face and ready to help. 2 years now...and i'm not shopping.

Kim made this simple for us and was pleasant throughout. She answered all our questions and was professional and knowledgeable. Good experience all around.

Friendly, Professional and clean units. Prices are competitive.

Close to my home. Clean. Secure. Reasonably priced.

The staff is very friendly and they are very helpful on any questions that I need answered. I would recommend them to everyone.

My experience was so amazing. The manager is the best. So positive and made feel better as I was going through a rough situation. She is a special lady and I strongly recommend simply self storage. Facility is well lit, clean and safe. I come and go with no problems. Best price I found on the area. Great people!!! Mary also stayed late to get our lease finialized!

Just leased space yesterday. Kim was extremely helpful and professional. Location is clean and neat. Thanks!

Mary was great and very nice. The facility was clean and the service I received was very helpful. Don was helpful in getting my things in the unit.