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Frequently Asked Questions

Here are many of the most common questions we've been asked about self storage. Don't see your question here? Please feel free to call us at 1-877-STORE-HERE.
Self storage, also known as self-service storage, is where you rent a space to store your belongings on a month-to-month basis. This is a popular storage solution for many because self storage gives people more control over what is put in their units and how their items are arranged.
Self storage is great for downsizing, moving, or relocating. If you want to keep certain items safe, but don't have the room in your home or apartment, self storage is great for storing special items and mementos. Self storage also allows people to have some extra space around their home or office.
Storage unit prices vary on the size of the unit. Larger storage units will cost more than smaller units. The length of how long you rent a storage unit will also factor in the total cost. To learn more about pricing and which units are available in your area, check out our Find A Space & Reserve Now page.
You will need to purchase your own lock and key for your storage unit. This will ensure that your belongings are secure, thus giving you some peace of mind. Be sure that any keys you give out are to people you trust. We also offer insurance plans.
Our units are on a month-to-month basis. Your rental with us can be as long or a short as you need it to be.
Every location is different, but in most cases, the spring and summer months are the busiest. This is when most college kids are out for the summer and looking for a place to store their items or people are moving or being deployed and need to store their stuff.
As with any company, we highly recommend that you do your research. Ask around, compare rates, meet the property manager, and find out the gate or office hours. The more information you have going in, the better you'll be able to make a decision on which self-storage facility best fits your needs and lifestyle. You'll find much of this information on our website, but it can be beneficial to simply give us a call, and we'll gladly answer all your questions.
Don't get a small unit and try to cram everything inside. You can end up damaging your belongings this way, especially when it comes to loading or unloading. This can cost you more money in the long run. As you set up your storage space, put things you won't need access to for a while in the back of the storage shed. Try to store things upright, if possible. Avoid stacking things too high; items sometimes shift in storage. Put heavy and valuable items in bins on the bottom of stacks. If you're putting bookcases into storage, you can use this as additional storage space.
Never store anything illegal (stolen items or anything illegal to possess or use), never use a storage unit to house pets or people, never use it as an additional pantry, and never store irreplaceable or essential items (money, passports, or family heirlooms) in a storage unit.
The answer depends on how long you're planning on using the storage unit. If it's for a short time, cardboard boxes will work fine. However, cardboard deteriorates very quickly compared to plastic containers. If you're going to be using storage for a long time, plastic storage boxes are your best bet. Be sure they are sturdy and stack easily. You may also want to invest in a dust cover for short term storage.
  • How to Find a Location
  • How to Make a Reservation
  • How to Make an Online Rental
  • How to Sign Up for Autopay
  • How to Make a Payment
  • How to Create an Account
  • How to Log In
  • How to Log Out
  • How to Reset Your Password
  • How to Update Your Information
Yes, you can complete your rental and lease document completely online. Your property manager will reach out and confirm your move in date so your lock and key are ready for you.

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