I have had my unit since December 2009. This location and management are courteous, understanding individuals. The cost is great; another feature: I like about Simply Self Storage is you can use their trucks to move your items without worry of have to pay another company to move your items. There is also a grace period with small fee for late payments which is very reasonable. I have rented units in the past from other leading named companies, which charged much more for the same size unit. I will always do business with SSS (Simply Self Storage) should I need another in the future.