Testimonials

"I just wanted to send this e-mail to you to acknowledge the amazing experience I have had in dealing with your facility. I have been renting space for the storage of my motorcycle that I have been unsuccessful in my attempts to import into Canada where I live. Through the entire process the only thing that has been pleasant has been my dealings with your facility and in particular, your staff. Every phone conversation has been pleasant, every e-mail has been replied to and all questions and concerns have always been addressed and answered to complete satisfaction. I would like to take the opportunity to make special mention of Yvette. I was down there recently to get my bike ready to for someone flying in to look at the bike for purchase. I had a lot to do in a short period of time and often found things not going my way. Not knowing the area Yvette was always ready to assist in any way possible. When I thought I was going to run short of time on site, she arranged 24 hour access for me just in case. When I was getting frustrated with the way things were going she was a nice break to cool down. When I needed something that I didn't bring with me she was there to offer what she had on site. (extension cords, a larger unit to show the bike etc.) Finding people like Yvette in a service type of industry is a rare find. Hang on to that one!"

Darryl L. - Taylor, MI


"I'd like to express my appreciation to Simply Storage for having such wonderful staff, and to thank your property manager, Sylvester, at Hopatcong, NJ, for his extremely friendly, prompt and professional service. Additionally, when I stopped by after hours, just to look at the site, Sylvester was still there, helping another customer. Many other employees in such a situation would have been abrupt, but he was very friendly, and even offered to meet me there outside of hours if I could give him a time. This was impressive as I learned he commuties an hour and a half to this location each way, every day.

I managed to stop by this morning after 9:00 before work to see one of the units. If only other companies had employees who exhibited such courtesy, friendliness and professionalism. It's only a storage unit, but somehow knowing he is the manager there seems to make a difference when choosing a company. Should we decide to rent a storage unit, I don’t feel the need to look any further than your site in Hopatcong!"

Sharon M. - Hopatcong, NJ


"I called the Lincoln Park, Taylor, and Centerline locations looking to rent a 10x20 storage space. I have never in my life had such good customer service. Everyone I talked with was knowledgeable, courteous and friendly. I would not have rented from any other company."

Matthew - Centerline, MI


"I want to congratulate you on having an excellent representative to promote your Simply Self-Storage products and services. Last Sunday, August 12, 2007, I posted my contact information on an Internet website for storage seeking affordable quotes. I did not expect to get a response soon so I was pleasantly surprise when your Assistant Manager, John Brenston, promptly called me Saturday morning to address my needs. His enthusiasm immediately won me over. He was so impressive that the storage companies which contact me later that day with quotes were at a loss. (I guess it is true that: The early bird gets the worm.) The interaction with John over the phone motivated me to follow through with my promise to meet with him and discuss details of the Simply Self-Storage's offers.

Upon arriving at your facility located at 7524 North Paulina Street in Chicago, IL, I was greeted with a smile and familiarity that I cannot recall experiencing as a customer in a retail setting. He was not only knowledgeable about Simply Self-Storage's products and services while sharing the features and benefits but he possessed just the right confidence. His delivery of information was simply perfect. Additionally, he drew attention to an important feature: the cleanliness of your facility. As a former pharmaceutical salesperson, I have a lot of experience with storage facilities and none seemed have been as well-maintained as yours. My overall experience is a true testament to your ability to recruit and motivate your employees who have an obvious, natural love of people and confidence in communicating such as John.

As a result, I am compelled to help promote your services by word of mouth whenever appropriate. I am convinced that you have the best product in town based my receiving an affordable product accompanied by a great attitude! Your organization and John have my sincerest appreciation for the fine job done to eliminate one major concern in my relocation process. I want to also acknowledge the Facility Manager, (I think his name is Dale) who was extremely proactive in assisting me find moving and transportation options. The chocolate (my favorite food) which Dale offered and the cold, soft drink John provided, as we began finalizing details, was the icing on the cake. Both he and John are doing a top-notch job and you should have every confidence that the team you have in place will generate a significant increase in profitability as Simply Self-Storage units become occupied."

Tankia W. - Chicago, IL


"Nicole (at the Dearborn, MI location) was very friendly, talked to me like an old friend. Very personable. Gave a good walk through. I had a great experience! I recommend Simply Self Storage."

S. Gibson - Dearborn, MI


"I am writing to express my sincere gratitude regarding the service I received from Pierre Gilliam, Property Manager of Simply Self Storage located at 28650 Grand River Avenue, Farmington Hills, Michigan 48336. On January 14, 2008 I returned a Penske rental truck along with a car trailer to Simply Self Storage. From my first steps into the store I was greeted with a smile from Ms. Gilliam. She was polite, professional, and friendly. I was able to return the rental with ease.

Most importantly, I was in a jam considering I had no way back to my apartment. I asked Ms. Gilliam if she knew of a cab service which could take me home. She asked where I lived at which time she stated she was traveling to conduct business very near where I lived and stated she could take me home. At this point I had been in Michigan after relocating from another state for approximately 24 hours and felt at home with Ms. Gilliam’s ability assist me with my problem. I was able to get home with no problem with the help of Ms. Gilliam.

I just wanted to say thanks and to let those who need to know what type of person Ms. Gilliam is. I believe she is an asset to Simply Self Storage and this shows by her ability to go the “extra mile” to make a customer happy. If the need arises, I will be back to Simply Self Storage for any future truck rentals. This is a direct result from the service I received from Ms. Gilliam and Simply Self Storage."

James S. Soper - Farmington Hills, MI


"Greg is extremely knowledgeable and caring. His follow thru is almost unheard of in today's business world! I was quoted a better price at another facility for my 2nd unit (climate control) but no way would I go anywere but to Greg-he's amazing!"

Gretchen M. Garday - Highland Park


"I was at your Curry Ford location on Saturday (8/2/08) and received superb service from Orley! I was on my way to Public Storage when I saw your facility and decided to check it out because it was closer for me...Im glad that I stopped because Orley was very helpful, informative and personable. He made my day! Thank you!"

Christine Lewis - Orlando, FL


"We rent from the Winter Garden storage. We would like to say that Jeff was and still is a great man. He has a great attitude all the time!"

Clarence & Patricia Bean - Winter Garden, FL


"Dear Nancy, thank you so much for your assistance with my storage needs. It has been helpful to start moving things in little by litle and it's nice to know that I will have all this time without worrying about all of my stuff!!I really appreciated your pleasant demeanor and great customer service. I will certainly recommend Simply Self Storage to other people looking for storage options in Syracuse NY."

Caroline Kouassiaman - Syracuse, NY


"Jamie, Thank you so much for all of your help and genuine concern during the 'stress test' that was my moving from Ohio last month. Any employer would be more than fortunate to have you."

Connie Kralik - Ohio


"I can't find a place to alert your supervisor as to how impressed I am with the great service that Nicole has offered me. She is professional and polite and the best employee Ibeleive that you have at your company."

Laurie Gentinne - Dearborn, MI


"I have held a storage unit at your Strangline facility for two years and whenever I had a question about something Crystal was always ready to accomodate. On Monday the 30th of June, Crystal went way beyond the call of duty. When I did not have enough money to pay the movers and had no transportation, she drove me to the bank to get the money to pay the movers. Please thank her for me, she really was a major assist for me."

Stephan MacLeod - Stragline

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